Skip to main content

Move every booking through one clear workflow

CabTaxi supports instant and scheduled bookings with automatic, manual or mixed driver assignment, so the current state of every job is visible to authorised users.

The objective is not to force every operator into the same dispatch model. It is to make the current state of each booking clear and give authorised users the controls they need to move it forward.

  • Instant and scheduled bookings through supported passenger and operator channels.
  • Automatic, manual or mixed driver assignment workflows.
  • Live visibility of booked and active rides.
  • Driver confirmation and direct assignment where required.
  • Cancellation handling before driver acceptance, with live tracking after acceptance.
  • Daily, weekly and monthly booking reporting with branch and booking-source filters.

Designed for dispatchers, useful for managers

Dispatch teams need speed and clarity while management needs control and reporting - CabTaxi connects the operational workflow to driver, branch and reporting data so both roles are supported from the same platform.

Different users do not have to see the same information. Company, branch and custom permissions control which parts of the operation each role can access.

Frequently asked questions

Direct answers to the questions operators ask most often about booking & dispatch.

Can CabTaxi handle advance bookings?

Yes. Scheduled journeys can be set for a future date and time and remain visible for dispatch planning.

Does every booking have to be auto-dispatched?

No. CabTaxi supports automatic assignment, manual assignment or a combination, allowing the operator to choose the workflow that suits the business.

Can dispatchers see active journeys?

CabTaxi provides live operational visibility of active bookings and driver activity from the operator environment.

Related pages

See CabTaxi using your own workflow

Show us how bookings enter your business and how your dispatchers assign work. We will demonstrate the equivalent CabTaxi workflow rather than a generic feature list.

Email office@cabtaxi.co.uk or call 01293 974097.