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Keep control of private-hire bookings and the customer relationship

CabTaxi is built as white-label infrastructure, so private-hire operators keep their own brand and customer relationship instead of handing passengers to a third-party marketplace.

Private-hire work depends on repeat customers and account relationships. The platform is designed so those relationships stay with the operator while the technology sits behind the service.

  • Immediate and scheduled bookings.
  • Manual or automated assignment.
  • Passenger and driver apps connected to dispatch.
  • Configurable price bands, zones and peak periods.
  • Driver records, weekly invoices and account ledgers.
  • Branch and staff permissions.
  • Supplier and affiliate pricing with account tracking.
  • Operational support tickets linked to individual rides.

Private hire software is more than a booking app

A booking app is only one customer-facing channel. Private-hire software normally also covers dispatch, drivers, pricing, administration, reporting and account workflows.

That difference matters when comparing providers: an app on its own does not answer how work is assigned, how pricing is controlled, how driver records are maintained or how the business reports on performance.

Frequently asked questions

Direct answers to the questions operators ask most often about private hire software.

Is private-hire software different from a taxi booking app?

Yes. A booking app is only one customer-facing channel. Private-hire software normally also covers dispatch, drivers, pricing, administration, reporting and account workflows.

Can CabTaxi support pre-booked private-hire work?

Yes. Scheduled journeys are part of the booking and dispatch workflow.

Can different branches have different access?

CabTaxi supports company and branch administration with configurable user permissions.

Related pages

See CabTaxi using your own workflow

Show us how bookings enter your business and how your dispatchers assign work. We will demonstrate the equivalent CabTaxi workflow rather than a generic feature list.

Email office@cabtaxi.co.uk or call 01293 974097.