Built for UK taxi, private-hire, airport-transfer and chauffeur operators
A Taxi Passenger App Built Around Your Brand
Passengers increasingly expect the convenience of an app, but an operator should not have to surrender the customer relationship to provide that experience. The CabTaxi passenger experience is designed to sit under the operator's brand while connecting directly to the wider booking and dispatch platform.
Give passengers modern booking without giving away your brand
The CabTaxi passenger app lets customers request or schedule a journey under the operator's own brand, with booking updates and live trip visibility connected to the same dispatch platform.
- Immediate and scheduled booking flows.
- Pickup and destination entry with fare information where configured.
- Booking status updates and driver tracking.
- Digital payment experience where enabled by the operator.
- Ride history and support pathways linked to the underlying trip.
- Operator branding across the customer-facing experience.
Why the app matters commercially
A branded passenger app can make repeat booking easier, reduce unnecessary friction and give customers a direct route back to the operator.
The strongest result comes when the app is treated as part of the full customer journey - promoted on the website, in booking confirmations, in vehicles and through existing customer communication - rather than simply published and left undiscovered.
Your brand, not somebody else's marketplace
CabTaxi is built as white-label infrastructure: your passengers interact with your business, your staff operate your service and your brand stays visible throughout the booking experience.
Frequently asked questions
Direct answers to the questions operators ask most often about passenger app.
Is the CabTaxi passenger app white-label?
Yes. It is designed so the passenger interacts with the operator's own brand while CabTaxi provides the underlying software platform.
Can passengers schedule journeys in advance?
Yes. The passenger booking flow supports immediate and scheduled journeys.
Can passengers track their driver?
The platform supports live trip visibility after a driver is assigned and the booking moves into the active journey workflow.
Related pages
White-Label Taxi App
What operators actually own and control in a branded app.
Driver App
The driver-facing side of the same dispatch workflow.
Booking & Dispatch
The workflow underneath every passenger booking.
See CabTaxi using your own workflow
Show us how bookings enter your business and how your dispatchers assign work. We will demonstrate the equivalent CabTaxi workflow rather than a generic feature list.
Email office@cabtaxi.co.uk or call 01293 974097.
