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Keep drivers connected to the next job

Drivers receive job information through the CabTaxi driver workflow after work is assigned through dispatch, with trip status tools and ride history linked to their driver record.

Because the driver experience connects to the wider platform, operators can see job status while driver records, vehicle information, account history and support activity remain accessible from the relevant management areas.

  • Job alerts and acceptance workflow.
  • Trip details and live journey status updates.
  • Navigation support within the journey workflow.
  • Ride history.
  • Earnings and account visibility where configured.
  • Support tickets linked to relevant journeys.
  • Driver document and account information connected to the operator platform.

Driver workflow connected to operator records

The driver app is not a standalone tool. Journey, document and account information connects back to the driver profile used by the office team.

That connection is what makes the driver-facing experience useful for both the driver and the operator: the same journey record supports the driver's view of the work and the operator's record of what happened.

Frequently asked questions

Direct answers to the questions operators ask most often about driver app.

How do drivers receive jobs?

Drivers receive job information through the CabTaxi driver workflow after work is assigned through the dispatch system.

Can drivers see their previous journeys?

The platform keeps ride history linked to the driver record, supporting both driver visibility and operator review.

Can drivers raise support issues?

CabTaxi supports ride-linked support tickets so issues can be connected to the relevant journey rather than handled without context.

Related pages

See CabTaxi using your own workflow

Show us how bookings enter your business and how your dispatchers assign work. We will demonstrate the equivalent CabTaxi workflow rather than a generic feature list.

Email office@cabtaxi.co.uk or call 01293 974097.